Level 1 – 2 days
Any request that involves making Format changes
- Move a field on a page
- Make item bold
Level 2 – 1 week
Any request that involves making a field reference.
- Adding/editing a Student or Teacher Page
Level 3 – 2 weeks
Higher level report or page editing
- Create or edit SQL report
- Create or edit HTML report
Level 4 – as able, with deadlines considered
Creating exports, scripts, reports outside of basic PowerSchool functionality
- Server scripts
** 3rd party customizations – escalated to 3rd party; updated as available
**Object reports, report cards, mailing labels – as requested
Timeline disclaimer – deadlines contingent on workload and previously scheduled obligations (trainings, workshops, quarterly grade stores)
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