This document covers how to re-activate Duxbury DBT 11.3 if it loses activation.  You will see the message below if your activation has been lost.

1. Call Duxbury Support 1-978-692-3000 and press 1 for Activation Support. 
2. Explain to them the error code above and that you need to re-activate DBT.
3. Provide them with the following license text - DBT H9131-06373042
4. They will prompt you to uninstall and re-install DBT

Uninstalling DBT

1. Left-click the Windows start button at the bottom of the screen and type DBT
2. Right-click the DBT 11.3 Desktop App and click "Uninstall" 
3. This will take you to the Programs and Features menu.  In that menu, Left-click DBT 11.3 and select Uninstall above it (Click Yes if any additional prompts come up.).  DBT will be uninstalled.

Re-Installing DBT 11.3

• Double click the DBT 11.3 ISO icon on your desktop.  An explorer window will pop up.
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• Double-click the dbt-1103 Windows Installer file
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• Click I accept the terms and then click Next.
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• Click Next
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• Enter the following license text DBT H9131-06373042 and click Next.
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• Select Complete and click Next
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• Click Install
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• Click Finish to launch DBT 11.3
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Activating DBT 11.3

• Once DBT 11.3 is launched you will need to activate it.  First click Activate.
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• Click Next
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• Click Activate this computer and then Click Next (Note:  If a Windows admin prompt pops up, click Yes)
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• Click Start a new activation over the Internet and then click Next.
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• Click Next.
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• If everything is good with your activation you will see a SUCCESS! message.  Click Finish and you can now use DBT 11.3
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